Live support software

A live chat platform we built and sell in two ways. The website widget comes with ten themes and six languages; agents work from one panel that also receives Telegram, WhatsApp, Instagram and Messenger. The panel shows live visitors with the page they are on and a lead score, routes chats by department, office hours and capacity, and answers common questions with keyword rules or an optional AI on the customer’s own key. As a subscription, every customer runs in its own process with its own database; as a source package, it installs on the customer’s server with no licence check.