AI customer support bot for Telegram

Most support questions repeat every day. This bot answers them instantly in the customer’s language, using only your own FAQ, policies and documents — and passes the chat to a person when it should.

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Demo Shop Supportbot

Demo only — runs in your browser, no real messages are sent.

Who it is for

Online shops and service businesses
Teams paying people to answer the same questions
Companies supporting customers in several languages

How it pays off

Repeated questions are a large share of support work. Every question the bot answers is time your team spends on customers who really need a person.

What it does

Answers from your knowledge

Trained on your FAQ, policies and documents — no made-up answers.

Human handover

Hands the chat to an operator on request or when unsure.

Any language

Replies in the customer’s language automatically.

Order status

Optional connection to your shop to answer “where is my order?”.

Admin panel

Edit answers, see conversations and track what customers ask.

Private by design

Can run on a private AI model on your own server.

Price

AI support bot

$490 one-time setup · $149 / monthSetup time after order: about 2 weeks

hosting & support

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Questions

Will it give wrong answers?

It answers only from the material you provide and hands over to a person when it is not sure.

Can it work on WhatsApp too?

Yes — the same assistant can be connected to WhatsApp and your website chat.

How long does setup take?

About a week: we load your documents, tune the answers with you and connect the bot.

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Let’s build something great

Tell us briefly what you need. We usually reply within one business day.

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